Nível de satisfação de beneficiários de ações de extensão do departamento de educação física da UFJF-GV

Abstract

Extension activities focused on health promotion, such as physical activities, adapted dance, and health indicator monitoring, play a relevant role in disease prevention and improving quality of life, especially when they also include people with disabilities. Evaluating the impact of these initiatives is essential for the continuous improvement of projects. This study aimed to evaluate the satisfaction level of beneficiaries of five extension projects promoted by the Department of Physical Education at UFJF-GV, using the Net Promoter Score (NPS) metric. The sample consisted of 73 beneficiaries from the extension projects: Handball at School: Citizenship for Life; Circular Dance: Health and Leisure in the Community; Paralympic Boccia; Introduction to Gymnastics: Health for the Family; and Kinder: Support Network. The overall NPS result was 93%, indicating that the satisfaction level with the actions developed falls into the "excellent" category. The performance of the faculty, the role of sport, and the health benefits were most frequently highlighted positively as the main justifications for the scores assigned. The results of this research highlight the positive perception of the beneficiary community regarding the extension projects of the Department of Physical Education at UFJF-GV and reinforce the importance of continuous evaluation and new studies for the ongoing improvement of the actions developed.