Possibilidades e contribuições dos recursos digitais no acompanhamento de discentes em regime especial e situações legalmente amparadas na UFJF

Abstract

The present dissertation was developed within the scope of the Professional Master in Management and Evaluation of Education (PPGP) of the Center for Public Policies and Education Evaluation of the Federal University of Juiz de Fora (CAEd/UFJF). The management case presented had as general objective to investigate in which aspects the Faculty of Education (FACED) of UFJF can act in improving the process of attending to students who need Special Academic Regimen (SA) or Exceptional Treatment (ET) in the disciplines offered by the Degree in Pedagogy. The specific objectives of the present research, with a qualitative approach were: to describe the process of FACED's attendance to the requests of ET and SA regimes and to identify and analyze gaps in this process. In this sense, based on the analyzes carried out, we proposed actions, based on the possibilities offered by the digital culture, to be configured as a support tool for the FACED to advise actors involved in such processes. Therefore, this work relies on studies of theoretical references such as Néstor López (2005), José Dias Sobrinho (2013) and Pierre Lévy (2007) that address fundamental concepts related to this study proposal, such as those of equity, democratization of higher education, educational possibilities arising from digital culture and cooperative practices. The aforementioned authors consider the concept of equity as an extension of equality in its multiple dimensions, education as a public good and indispensable and irreplaceable right of all, digital culture as a potential mediator of innovative and efficient pedagogical practices and cooperation as contribution to the exercise of collective development. To carry out this study the methodology used was the qualitative approach research, with focus on the case study. In order to collect the data, applications of questionnaires were made to the undergraduate students in Pedagogy, in addition to semi-structured interviews with teachers of the mentioned course. The analytical focus of this research is the investigation of the practice of equity and commitment to democracy in higher education in the conduct of special treatments, as well as the measurement of the use of specific educational approaches and the incentive to cooperative practices in such conjunctures. These contributions, together with the investigations carried out, culminated in the proposition of an Educational Action Plan, which presents proposals aimed at a more profitable development of disciplines in special treatment situations, based on the improvement of the webpage of the Pedagogy course, in improvements in the Integrated System of Academic Management of the UFJF and in the adoption of Moodle and Digital Content Curation as promising contributions to the educational perspective in question.