Os cursos de graduação e pós-graduação na modalidade a distância da Faculdade de Administração e Ciências Contábeis da Universidade Federal de Juiz de Fora: Conquistas, reflexões e desafios

Abstract

This dissertation was developed under the Professional Master in Management and Evaluation of Education (PPGP), Center for Public Policy and Evaluation of Education, Federal University of Juiz de Fora. The management case studied aimed to identify possibilities for improvement in the BA in Public Administration, taught at a distance by the Faculty of Administration and Accounting Sciences of the Federal University of Juiz de Fora. Thus, the question that drove this research process is: what actions and practices can be implemented to generate improvements in the pedagogical development in the above mentioned course? Therefore, a methodological approach was adopted focused on a qualitative and exploratory approach, whereby the bibliographic research assumed relevant outline, in the elaboration of the theoretical basis adding to the adoption of documentary research, used in contact with documentation primary source from the Faculty. Finally, and with a view to insertion in the field, a case study was adopted, using as a data collection instrument, a specific script, which in turn supported the conduct of semi-structured interviews with the selected subjects through sample criteria defined by convenience /judgment of the researcher. After the data analysis, was possible to identify improvement actions, among which we can highlight: develop and implement a course evaluation instrument; implement a process of continuing education and training and generate actions to increase the involvement of the unit's management with the distance education practices performed there. These actions were grouped into a purposive action plan, with a view to contributing to the improvement of the course and its management practices.