As compras de equipamentos de TIC nas unidades administrativas da UFJF: uma proposta de novos procedimentos para aperfeiçoar o processo

Abstract

This dissertation was prepared under the Professional Master in Management and Evaluation of Education (PPGP) of the Center for Public Policies and Education Evaluation of the Federal University of Juiz de Fora (CAEd/UFJF). The management case intends to characterize and analyze the purchasing process at UFJF, with a focus on equipment purchases of Information and Communication Technology (ICT). In this sense, the research sought to highlight the origin of the increase in this type of purchase, from the expansion that took place at UFJF after the Support Program for Federal Universities Restructuring and Expansion Plans (REUNI), in which the University obtained a substantial increase in all its staff and these acquisitions were essential to support the growth that took place in this period. The objectives defined for this research, through the documental and bibliographic base raised, were the detailed analysis and characterization of the current ICT equipment purchase process, where through the research tools that were used in the field it was proven that the current process can be improved, taking into account the principles of efficiency and economy in public procurement. The methodology of this research is characterized as qualitative, since a comparative analysis of purchases made by administrative units in relation to the activities developed and the models acquired was used, based on the utilization of documentary and bibliographic research. In this sense, within the findings, the choice of computer models in relation to the activities developed and the problems faced by the applicants in this purchasing process is highlighted, thus actions were proposed in the Educational Action Plan (PAE) to improve the problems pointed out in these findings and in this way, improve the ICT purchasing process for the porpuse of make it more efficient in order to better meet the expectations of the applicants and guide it by the economy in relation to the choice of equipment to be acquired to carry out certain activities.