Contratos administrativos no setor público: o caso do setor de contratos da Universidade Federal de Juiz de Fora – Campus Avançado Governador Valadares

Abstract

This research was developed in the Professional Master’s Degree in Management and Evaluation of Public Education (PPGP) of the Center for Public Policies and Evaluation of Education of the Federal University of Juiz de Fora (CAEd/ UFJF). Its general objective is to investigate and improve the administrative practices of the UFJF contracts sector, campus Governador Valadares (GV), aiming at the efficiency of the service. To do this, we aim to describe the procedures adopted by the sector, analyze legislation and data collected on current practices and propose an action plan that optimizes work, reducing errors and rework. This case study of management, with a qualitative approach, uses documentary analysis of the hiring processes carried out between 2021 and 2023 and interviews with professionals in the sector to understand their functions, routine, workload and training. The central question was: What actions can be taken to improve contract management and administrative practices in the contracts sector of the Federal University of Juiz de Fora - campus Governador Valadares? The analysis of data collected together with the study of legislation and theoretical framework allowed to formulate a proposal for intervention to improve the provision of services in the studied sector. Thus, through this research we hope to contribute to this academic community, from the improvement in contract management of UFJF.