Um sistema de qualidade para a gestão compartilhada do Hospital Universitário da UFJF com a EBSERH

Abstract

This work was developed in the Professional Master in Management and Education Assessment (PPGP) of the Centro de Políticas Públicas e Avaliação da Educação da Universidade Federal de Juiz de Fora (CAEd / UFJF). It aims to analyze the shared management implementation process with the Brazilian Hospital Services at the University Hospital of the Federal University of Juiz de Fora. The problem that demands decision making is the adequacy of hospital restructuring to provide improvements in the implementation of shared management with the Empresa Brasileira de Serviços Hospitalares (Ebserh). The overall objective constituted to investigate how it is being implemented in shared management with Ebserh at the Hospital Universitário da UFJF. The theoretical aspects addressed in this study were related to the shared management, the master plan and quality management, with a view to planning, monitoring, personnel policy and hospital accreditation. The methodology occurred documentary research the legislation, administrative and judicial proceedings, meeting minutes and advice, contract and plans for literature books and printed articles and the World Wide Web. The survey results showed positively that the staff has been reinforced by the admission by competition from several officials. On the other hand, the budget of the Hospital Universitário da UFJF does not include all infrastructure costs and hospital modernization, impacting including the full composition of the staff, there is no specific budget action for capacity building, the hospital is not accredited by the Organização Nacional de Acreditação, there is deficiency in the design of the Master Plan overload actions and activities for the first year of implementation, partial correlation between their actions and objectives and the absence of specific contemplation of an action to restructure the technology park, which is a guideline of REHUF, and lastly, there is weakness in monitoring the Master Plan. The educational action plan contemplated the possible appropriate actions to improve the management of the Hospital Universitário da UFJF, which are the provision of financial resources, including specific budget action training, adopting consistent procedures with hospital accreditation, reworking the schedule activities and actions of the Master Plan, readjusting between actions and specific objectives of the Master Plan, including activity in the Master Plan on the technology park and the creation of a monitoring program of the master plan.