Condições de vida e trabalho: representações sociais das equipes de enfermagem que atuam nos centros de atenção psicossocial de Juiz de Fora

Abstract

The study had as object the Living and Working Conditions of the Nursing Teams that work in the Psychosocial Care Centers (CAPS) of Juiz de Fora. In order to reach the study of this object, the following objectives were defined: Characterize the work environment of the nursing team and identify the factors that influence the work of nursing teams in the CAPS. This is a qualitative research. The scenario of the study was five CAPS of Juiz de Fora. Fifteen professionals participated in the study among Nurses and Nursing Technicians, having been carried out during their working hours. The interviews were organized through Bardin content analysis, with semi-structured interviews. From the narratives were listed the following categories for the study: Characterization of the subjects; The work environment and the (de) Valuation of work and the worker. The findings of this study demonstrated that knowing these representations of the nursing universe within the CAPS becomes of great importance when we perceive that the professionals inserted in the therapeutic process must have their aspirations and perspectives received within the institution so that they can replicate this satisfaction. In this study, in the representations presented by the participants, there is a mixture of feelings, expectations, frustrations with oneself and with others. When participants talk about their daily work, the process of arriving at the service, the work team and their routine work at the CAPS, appear in the interviews topics such as work environment, work team, relationships with bosses, fatigue and Overload, pay, lack of training and the fragility in the hiring process. The representations that emerged in this study reflect the daily lives of these professionals. This study points out that managers can understand the importance of qualifying and keeping professionals fully staffed in the CAPS in constant learning, besides providing these conditions of well-being, safety, safeguarding their physical and emotional integrity, valuing it as an agent Enabling change in their environment and the users, the target of care implemented. As well as the same professionals can have a representation here, being able to give voice to their afflictions.