Os desafios na implementação do sistema de arquivos na Universidade Federal de Juiz de Fora: o caso da CAP/PROGEPE

Abstract

This dissertation was developed under the Professional Master in Management and Evaluation of Public Education (PPGP) of the Center for Public Policies and Education Evaluation of the Federal University of Juiz de Fora (CAEd/UFJF). The management case studied discusses the practical ways and implications of adopting a university archives policy dedicated to thinking about the management of documents produced and received by the UFJF, taking as an analysis subject the Coordination of Personnel Administration (CAP) and, in a certain way of degree, the Pro-Rector's Office of People Management (PROGEPE) to which it belongs. In this scenario, there are challenges posed by the context of the planned and executed expansion made possible by the Federal University Restructuring and Expansion Plans Support Program (REUNI). With this in mind, it is defined as general objective for this study to promote the diagnosis about the development and implementation of the Archives System of the UFJF (SIARQ-UFJF) and the archives policy adopted by it, in order to reveal the failures of the chosen procedures that result in the precariousness of the management and preservation of documents belonging to the professional life of the public servants within the scope of the CAP, the priomordial scenario where this research was given. Thus, in order to identify the elements that constitute such problems, this work approaches the authors related to the theoretical axis of archivology and university archives policy. In this sense, the contributions of theorists such as Theodore Schellenberg, Heloísa Bellotto, Jean-Yves Rousseau and Carol Couture, among others, stand out. The theoretical debate expands with the analysis of guidelines and documents conveyed by the UFJF that clarify the extent to which discussions are taking place regarding the implementation of a university documents management. The research methodology adopted is of a qualitative and quantitative nature, using the bias of the management case, using as instruments the application of surveys in CAP's servants and interviews with managers of PROGEPE and other sectors that have relevance in the scenario of the strategic policies dedicated to the documents management. This research led to the conclusion, as it will be verified throughout the text, that there is an unfinished configuration of the archives policy at institutional level, in compliance with the recommended theoretical and methodological postulates, also lack of prioritization on document management work by managers and holders of the decision-making power, reflecting in the absence of serious and committed efforts to advance the implementation of the archives policy. As a result of this, an Educational Action Plan (PAE) composed of recommendations and actions is presented at the end of this dissertation, aiming to strengthen the document management practices in the CAP and imbue its employees with knowledge and responsibilities in this regard.