Gerência de pós-compra da Universidade Federal de Juiz de Fora: uma proposta de reestruturação

Abstract

The present dissertation is developed under the Professional Master in Management and Evaluation of Education (PPGP) of the Center for Public Policies and Education Evaluation of the Federal University of Juiz de Fora (CAEd/ UFJF). The management case analyzed and discussed the routines developed by the Post-Purchase Management of the UFJF since the notifications for late delivery sent to the companies, until the application of administrative sanctions provided by law. The objectives defined for this research were to describe the activities currently carried out by this sector of the UFJF, to analyze them in order to assess how to make the notifications to suppliers with more efficient delayed goods delivery, reducing the waiting time of the internal requesters for the materials and compare the dynamics of work adopted in the institution with that of four other Federal Institutions of Higher Education. After these reflections, an Educational Action Plan (PAE) was proposed to improve the post-purchase processes of consumer materials and permanent materials acquired by the UFJF, streamlining the routines of the Post-Purchase Management. The Educational Action Plan suggested the implementation of a Post-purchase module in SIGA to meet the specific demands of the sector. The methodology of this research is characterized as qualitative, since it was used the comparative analysis with other federal institutions of education, based on the use of documental and bibliographic research.