A gestão de programas de graduação: o caso do Programa de Monitoria na Universidade Federal de Juiz de Fora

Abstract

The present dissertation is developed under the Professional Master in Management and Evaluation of Education (PPGP) of the Center for Public Policies and Education Evaluation of the Federal University of Juiz de Fora (CAEd /UFJF). The management case to be studied will discuss the peer tutoring Program at the Federal University of Juiz de Fora. The objectives defined for this study are: to propose actions to enable the adoption of evaluation and monitoring procedures of the UFJF Monitoring Program; describe the program's operating policy; analyze and understand the vision of fellows and teachers-counselors about the Program and propose a systematic process of evaluation of the peer tutoring. The specific objectives add the possibility of raising administrative and / or pedagogical actions that may strengthen the UFJF peer tutoring. It is assumed that the lack of evaluation and monitoring mechanisms of its peer tutoring Program reflects the effectiveness, efficiency and effectiveness of its management. For that, the research uses as work methodology the qualitative approach, organized in the form of a case study, carrying out the data collection from and as instruments semi-structured interviews, bibliographical and documentary research. In view of the aforementioned objectives, the institutional context of the UFJF peer tutoring Program is presented. Next, the proposed research problem is analyzed. Finally, an Educational Action Plan (PAE) is presented, which aims to develop, based on the empirical and theoretical evidences raised by the research, a systematized evaluation and monitoring process for the UFJF peer tutoring Program.